- Country Location with lots of variety.
- South West Victoria – pristine environment and location.
- Engage with animals and support high level care.
- Be yourself and love what you do every day!
Join a team that understands farming, values rural communities, and keeps operations running seamlessly.
The Vet Group is a well-established long term professional veterinary business that has been servicing the Western District of Victoria for many years. The reputation of our staff who bring skills, knowledge and leading veterinary practices is well known amongst our clients.
Our Timboon clinic is a busy mixed animal “country” practice, so an interest in production animal customer service as well as genuine care and compassion for companion animals is essential. The clinic operates Monday to Friday, 8.00am to 5.00pm and Saturday morning from 9.00am until 12.00pm.
This role is reception based performing front of house duties including:
• Presentation of retail space and general hygiene and administrative requirements of the Clinic;
• Support to the Companion Animal Vet team in the operational delivery of gold standard patient care; and
• Building strong relationships with clients and farmers to enhance engagement and delivery of customer service excellence.
Reporting to the Hub Manager – Eastern Operations, the role supports management for ensuring the day-to-day operations and running of the clinic is seamless and efficient. The position is full-time Monday to Friday and includes participation in the Saturday morning reception roster.
The role is part of the Eastern Operations Hub, and whilst based in Timboon the role will work closely with clinic personnel in Allansford and Simpson to ensure processes are implemented and followed consistently. Some travel between clinics may be required.
• Compassion and empathy are key to our culture. Our team works hard and gets on famously, your support systems and colleagues will be there to help when you need them.
• We commit to work within clinical protocols and systems that ensure the delivery of exceptional customer service and positive outcomes for our clients and their companions.
• The ability to multi-task in a sometimes pressured environment, and stay calm, keep organised and not get too stressed is paramount.
For the successful candidate, on the job training will be provided. Experience in a clinical or medical environment would be advantageous, and/or demonstrated experience in a business co-ordinator role.
If you think you might be right for this role, or one similar, we would love to speak with you.
You’re someone who takes ownership, and willing to jump in and get involved in all aspects of the clinical operations and is passionate about learning on the job and loves a dairy and rural lifestyle.
To submit an application, please click the apply button on this page to send us your cover letter and resume.