Effective Date: 31st July, 2026

Vetlink Employment Service Pty Ltd (ABN 82 686 022 323), trading as Vetlink Jobs ("Vetlink Jobs", "we", "our" or "us"), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and disclose personal information when you access or use the Vetlink Jobs website and related services (the Platform).

By using the Platform, you acknowledge that your personal information will be handled in accordance with this Privacy Policy.

This Privacy Policy should be read together with our Terms of Service.

1. Personal Information We Collect

The personal information we collect depends on how you use the Platform.

Job Seekers

If you create a Job Seeker account or apply for a position through the Platform, we may collect personal information including:

• your name;
• email address;
• telephone number;
• residential location;
• résumé or curriculum vitae;
• cover letter;
• employment history;
• education, qualifications and professional registrations;
• licences and certifications;
• referee details that you choose to provide;
• salary expectations and employment preferences;
• any documents or information you upload to your profile or include in a job application; and
• any correspondence you send to us.

Employers

If you create an Employer account or advertise a position, we may collect personal information including:

• your name;
• position or job title;
• business name;
• business address;
• email address;
• telephone number;
• employer profile information;
• company logos and images;
• details of job advertisements you publish;
• billing and subscription information; and
• correspondence with Vetlink Jobs.

Payment card details are processed securely by our payment service providers. Vetlink Jobs does not store your complete payment card details.

Information Collected Automatically

When you use the Platform, we may automatically collect certain technical information, including:

• your IP address;
• browser type and version;
• operating system;
• device information;
• pages visited;
• referring websites;
• the date and time of your visit; and
• information collected through cookies and similar technologies.

2. How We Use Your Personal Information

We use your personal information to:

• create and manage your account;
• operate, maintain and improve the Platform;
• publish job advertisements and employer profiles;
• facilitate communication between Employers and Job Seekers;
• process job applications;
• process payments and manage subscriptions;
• provide customer support;
• respond to enquiries;
• send important service-related communications;
• improve the performance, security and functionality of the Platform;
• detect, prevent and investigate fraud, misuse or unauthorised access;
• comply with our legal and regulatory obligations; and
• otherwise provide the services you request.

We may also use aggregated or de-identified information for reporting, analytics and business improvement purposes. This information does not identify individual users.

3. How We Share Your Personal Information

We only disclose personal information where it is reasonably necessary to operate the Platform or where required by law.

Depending on how you use the Platform, we may disclose your personal information to:

• Employers, where you apply for a position;
• Job Seekers, where an Employer chooses to make contact in relation to a vacancy;
• third-party service providers who assist us in operating the Platform, including website hosting, payment processing, email delivery, analytics and technical support providers;
• our professional advisers, including accountants, auditors and legal advisers;
• government authorities, regulators or law enforcement agencies where required or authorised by law; and
• any other person or organisation where you have provided your consent or where disclosure is otherwise permitted by law.

We do not sell your personal information to third parties.

4. Employers' Use of Applicant Information

Employers who receive Applications through the Platform are responsible for handling applicants' personal information in accordance with applicable privacy laws.

Personal information provided by Job Seekers must only be used for genuine recruitment and employment purposes.

Employers must not:

• use applicant information for marketing purposes without the applicant's consent;
• sell or disclose applicant information to unrelated third parties except where reasonably necessary for the recruitment process or required by law;
• use applicant information for any purpose unrelated to the advertised position; or
• otherwise misuse personal information obtained through the Platform.

Once an Employer has received an Application, the Employer becomes independently responsible for its handling of that information.

5. Cookies and Similar Technologies

We use cookies and similar technologies to help operate and improve the Platform.

Cookies may be used to:

• remember your preferences and account settings;
• maintain your login session;
• improve website functionality;
• understand how visitors use the Platform; and
• analyse website performance and usage trends.

Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of the Platform.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, modification and disclosure.

While we strive to protect your personal information, no method of transmitting information over the internet or storing electronic information is completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored on the Platform.

Users are responsible for maintaining the confidentiality of their account credentials and should notify us promptly if they believe their account has been compromised.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• provide the Platform and our services;
• comply with legal and regulatory obligations;
• resolve disputes;
• enforce our agreements; and
• maintain appropriate business records.

When personal information is no longer required, we will take reasonable steps to securely destroy or de-identify it, unless we are required by law to retain it.

8. Accessing and Correcting Your Personal Information

You may access, update or correct much of your personal information at any time through your account.

If you wish to access or correct personal information that cannot be updated through your account, please contact us using the details below.

We will respond to requests within a reasonable period and in accordance with our obligations under applicable privacy laws.

In some circumstances, we may be unable to provide access where permitted or required by law. If this occurs, we will explain the reasons, where appropriate.

9. Overseas Disclosure

Some of our third-party service providers may store or process personal information outside Australia.

By using the Platform, you acknowledge that your personal information may be transferred to, stored or processed in other countries where those service providers operate.

We take reasonable steps to ensure that third-party service providers handle personal information in a manner consistent with applicable privacy laws.

10. Marketing Communications

We may send you service-related communications regarding your account, subscriptions, job applications or other important information relating to your use of the Platform.

Where you have chosen to receive marketing communications, we may also send you information about new features, products, services, promotions or other updates that may be relevant to you.

You can opt out of receiving marketing communications at any time by using the unsubscribe link included in our emails or by contacting us using the details below.

Even if you opt out of marketing communications, we may still send you important service-related messages that are necessary to administer your account or provide the Platform.

11. Young People

Vetlink Jobs is intended primarily for people seeking employment and employers recruiting within the veterinary industry.

We do not knowingly collect personal information from children under the age of 16. If we become aware that we have inadvertently collected personal information from a child under 16 years of age, we will take reasonable steps to delete that information.

If you believe we have collected personal information from a child under 16, please contact us using the details below.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal obligations or business practices.

When we make changes, we will update the Effective Date at the beginning of this Privacy Policy. The updated Privacy Policy will take effect when it is published on the Platform.

Your continued use of the Platform after any changes become effective constitutes your acceptance of the updated Privacy Policy.

13. Privacy Complaints

If you have any questions, concerns or complaints about how we collect, use or handle your personal information, please contact us using the details below.

We will investigate your complaint and respond within a reasonable period.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) or any successor organisation responsible for administering Australia's privacy laws.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Vetlink Employment Service Pty Ltd

ABN 82 686 022 323

Trading as Vetlink Jobs

7 Glyde Street

Mosman Park WA 6012

Australia

Email: hello@vetlink.com.au